Frequently Asked Questions

  • 1. How do I place an order?
    You can place an order by adding your desired products to the cart and proceeding to checkout. Follow the steps to provide your details and payment information.

    2. Can I modify or cancel my order?
    If you need to make changes or cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped cannot be modified or canceled.

    3. Will I receive a confirmation email after placing my order?
    Yes, you will receive a confirmation email with your order details shortly after your purchase.

  • 4. How long does shipping take?
    Orders are processed the same day if placed before 2:00 PM (GMT) and are typically delivered within 3-5 business days.

    5. Do you offer international shipping?
    Currently, we do not offer international shipping.

    6. How can I track my order?
    Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.

  • 7. What is your return policy?
    We accept returns within 30 days of purchase for unused and unopened items. Please refer to our Refund and Returns Policy for detailed information.

    8. How do I initiate a return?
    Contact our support team through the Contact Us page with your order details. We’ll provide instructions on how to return your item.

    9. When will I receive my refund?
    Refunds are processed within 5-7 business days after we receive and inspect the returned item.