Terms and Policies
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1. Introduction
These terms and conditions ("Terms") govern your use of the website and any products or services provided by Knight Global LTD. By accessing or purchasing from our site, you agree to abide by these Terms.
2. Product Information
We aim to provide accurate product descriptions, including pricing and availability, but errors may occur. Knight Global LTD reserves the right to correct any mistakes and modify product details.
3. Use of the Site
You agree not to use the website for illegal activities, spamming, or any activity that could harm our reputation. You are responsible for maintaining the confidentiality of your account.
4. Intellectual Property
All content on the site, including logos, product images, and text, is owned by Knight Global LTD and protected by copyright and other intellectual property laws.
5. Payment Terms
We accept payments through secure methods. Payment is deemed successful once confirmed by our payment processor.
6. Order Cancellation and Modifications
Orders can be cancelled within a specified timeframe. Once an order has been processed, it may not be modified or cancelled.
7. Limitation of Liability
Knight Global LTD is not liable for any damages arising from the use of our website, including direct, indirect, or consequential damages.
8. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes will be handled in UK courts.
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1. Information We Collect
We collect personal information such as name, email, payment details, and shipping address when you place an order. We also collect browsing data via cookies.
2. How We Use Your Information
Your information is used to process orders, provide customer support, and improve your shopping experience. We may use your email to send promotional materials if you've opted in.
3. Data Sharing
We share your data with trusted third-party providers (e.g., shipping companies, payment processors) to fulfil your orders. We do not sell or rent your personal information to third parties.
4. Data Security
We implement strong security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies to enhance your experience, analyze site traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.
6. Customer Rights
You have the right to access, correct, or request the deletion of your personal data. For any inquiries, please contact us.
7. Changes to Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page.
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1. Returns
If you're not satisfied with your purchase, you may return it within 3 0 days of receipt. The product must be in unused, undamaged condition, with all original packaging.
2. Refunds
Once we receive the returned item, we will issue a refund to your original payment method within 7-10 business days. Shipping fees are non-refundable.
3. Exchanges
We offer exchanges for faulty or incorrect items. Please contact us within 30 days to arrange for a return and replacement.
4. Non-Returnable Items
Certain items, such as custom-made products or clearance items, may not be eligible for return or refund.
5. Return Shipping
You are responsible for return shipping costs unless the product is defective or incorrect.
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1. Shipping Methods and Costs
We offer standard and expedited shipping options. Shipping costs will be calculated at checkout based on your location and selected shipping method.
2. Domestic Shipping Only
Currently, Knight Global LTD only offers shipping within the United Kingdom. We do not offer international shipping at this time.
3. Order Processing Time
Orders are processed within 1 business day. You will receive a tracking number once your order ships.
4. Lost or Damaged Items
If your item is lost or damaged in transit, please contact us within 7 days. We will initiate a claim with the courier service and provide a resolution.
5. Shipping Delays
We are not responsible for shipping delays due to unforeseen circumstances, including weather, strikes, or customs issues.
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1. What Are Cookies?
Cookies are small text files stored on your device to help enhance your experience on our site. We use cookies for functionality, analytics, and advertising purposes.
2. Types of Cookies
Necessary Cookies: Essential for the website's functionality (e.g., session cookies).
Analytical Cookies: Help us analyze how visitors interact with our site.
Advertising Cookies: Used to deliver personalized content and ads.
3. Managing Cookies
You can control cookie settings via your browser. You may disable cookies, but this may affect your browsing experience on our site.
4. Consent
By using our website, you consent to the use of cookies in accordance with this policy.
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1. Product Information
While we strive for accuracy in our product descriptions, we do not guarantee that they are error-free. We reserve the right to make changes to product information without notice.
2. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, privacy practices, or actions of these third-party sites.
3. Limitation of Liability
Knight Global LTD is not responsible for any indirect or consequential damages arising from the use of our website or products.